a week ago
I use an iphone XS MAX to pair and use the GOPRO App. I don't get any live preview from the camera through the recording and control and playback all work fine. I thought it was because I'm using T-Mobile so I turned on Air PLane Mode then proceed to connect to the app and still get the black live preview screen. I downgraded the resolution to 3K to test and still black screen. I swapped 2.4 GHZ and 5 GHZ band but still the same. Can anybody advise?
I tried this on the NVIDIA SHIELD K1 Tablet as well and I also got the black live screen. Thanks.
a week ago
Hi is there any public notice about this? I just spent an hour working with your guy's tech support trying to isolate the cause. We eventually devolved to yes software incompatibility. But a common announcement would alleve us of a lot of issues. I got a great deal on the GoPro FUsion but I had to return it because I didn't know if it was a hardware issue. What I don't get is on youtube 2 years ago there was a video showing a working live preview on an iPhone 6s. So I have now an XS MAX and it doesn't work.