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Tourist
Posts: 1
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GO PRO HERO 5 WATER DAMAGE

Hello!

I just went to the place where we bought our go pro. We bought this last August 2017 but used this underwater for the first time last Sunday, December 17 2017. The water went inside but we only used it underwater for only 20 seconds in total.

And with that, i didnt try to turn on the camera but tried to dry it. After 3 days, i turned it on. Still working thos, but the camera is slowly getting hot. I mean , theres heat. I dont know why. Also the screen is not that clear anymore, theres something white lines like water dried into it.


Pls. I need held. I alredy went to the supplier and this is the method they suggest.
I dont have money to buy a new one huhu

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GoPro
Posts: 3,924

Re: GO PRO HERO 5 WATER DAMAGE

Hi @stoutvista71506,

 

I am sorry to hear about the issues with that camera. For any water damage related cameras you will need to get in touch with our Support Team directly: https://gopro.com/help/ContactUs

 

Best,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: GO PRO HERO 5 WATER DAMAGE

Hi @stoutvista71506,

 

I am sorry to hear about the issues with that camera. For any water damage related cameras you will need to get in touch with our Support Team directly: https://gopro.com/help/ContactUs

 

Best,

Ryan