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Sightseer
Posts: 1

Fusion won't connect to Mac via USB

Hello everyone, I've been trying to connect my Fuison to my Mac sinse yesterday, but it's not working.

When I plug in the Camera, nothing happens, Fusion studio won't find the camera. I've been using the original USB cable, in activity monitor the only service running is goproapp.devicedetection. Fusion Studio is V1.3, GoPro Fusion is V1.80. 

The camera used to work before on the same Mac. 

If someone have any suggestions I'll be thankful.

Cheers

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GoPro
Posts: 9,271

Re: Fusion won't connect to Mac via USB

@sweetgorge68885, sorry to hear about the trouble. There are some troubleshooting steps here that will help: GoPro Fusion Studio App: Camera Not Recognized When Connected to Computer

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Sightseer
Posts: 1

Re: Fusion won't connect to Mac via USB

After spending an hour on chat with GoPro "support" they informed me that because I was updated to the latest OFFICIAL GoPro software for the Fusion (1.8) I had to use the BETA software to import my footage (Fusion studio beta 1.4)!?!?!?

Why they don't tell you this? No idea. Gotta love GoPro!