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04-18-2018 10:58 PM
Fusion without Firmware
[ New ]I believe I have got here a Fusion without it's software. have a look at what it says when I try to get into any of the modes. Also it keeps on restarting again and again until I pull out the battery. Manual update did not help either.
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04-21-2018 04:26 PM
Re: Fusion without Firmware
[ New ]
Hi @stalkhold
When you tried the manual update, did you get any errors or any prompts about the update?
I suggest trying the update again, if it did not prompt ("1/2" - "2/2").
You may reach out to our Support Team for further assistance. https://gopro.com/help/ContactUs
If this is a newly purchased camera, you may refer to the same store/ channel you got it from.
Thanks!
Ej
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04-19-2018 01:58 AM
Re: Fusion without Firmware
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04-21-2018 04:26 PM
Re: Fusion without Firmware
[ New ]
Hi @stalkhold
When you tried the manual update, did you get any errors or any prompts about the update?
I suggest trying the update again, if it did not prompt ("1/2" - "2/2").
You may reach out to our Support Team for further assistance. https://gopro.com/help/ContactUs
If this is a newly purchased camera, you may refer to the same store/ channel you got it from.
Thanks!
Ej
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04-21-2018 10:17 PM
Re: Fusion without Firmware
[ New ]It was one of the camera lens which was not calibrated hence it wasn't even updating. Got it replaced it without any problems.