Fusion grip

[henrikh75502]

Hi!

When I look on the fusion box it seems like the grip can be extended three times - but I cant get it to extend more than two times. So either I am doing something wrong or the grib has a mailfuntion....

Is there a special way to get the thiird extension out of the grip?

kind regards

Henrik

[aragon1006]

Hi @henrikh75502

Thank you for choosing GoPro to capture great moments!

You should be able to extend it all the way through without any issues.

You may check this video, 00:35- 00:41 shows how the grip is extended,

I hope this helps.

Regards,

Ej

[henrikh75502]

Yes I have seen that video - but we have never been able to get out the last exentension - its stuck Im afraid....

kind regards

Henrik

[graytree76514]

Hi @henrikh75502, 

Please try to contact GoPro Customer Support they might be able to help. 

https://gopro.com/help/ContactUs

Best Regards,

-Jay