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Reply
Nomad
Posts: 880

Re: Fusion and LG V30 problem after update

Glad to see you're not distracted driving at all....  Smiley Tongue

 

I decided to try updating my app again to 5.1.1 (release Jan 2019), experienced the same issues with my Galaxy S7, still cannot download footage (photos/video) from my fusion.  Had to role back to app 5.0 that was released in December.  Worked straight away then with no issues.  Thankfully GoPro was able to replicate the issue, so I'm not crazy and imagining things!

Hiker
Posts: 9

Re: Fusion and LG V30 problem after update

Thanks for the details, Daniel!
I upload an image to show how I see on my phone during live view (I said preview in the first posts).

https://ibb.co/gdHfqRd
Explorer
Posts: 11,185

Re: Fusion and LG V30 problem after update

Wow, that is definitely not what I'm getting. Strange.
Hiker
Posts: 9

Re: Fusion and LG V30 problem after update

This is my V30 software version:
https://ibb.co/cgTQzYS

Do you have the same, Danielr15?
Explorer
Posts: 11,185

Re: Fusion and LG V30 problem after update

Mine is the same. Only difference is my security Patch level is October 1
Hiker
Posts: 9

Re: Fusion and LG V30 problem after update

I updated with the new GoPro App and no succes...
I still see the image like this:

https://ibb.co/gdHfqRd
Hiker
Posts: 9

Re: Fusion and LG V30 problem after update

@irishmanpdx , how can I roll back to a previous version of the app?
Nomad
Posts: 880

Re: Fusion and LG V30 problem after update

I actually did a bit of extensive testing with the GoPro Fusion and the App, I did a write up on it here:

https://community.gopro.com/t5/Cameras/FYI-Fusion-Firmware-vs-App-issue/m-p/321484

 

So you may want to try downgrading your Fusion to Firmware 1.8 (if you're running the Beta 2.0) to see if that solves issues.

 

If not you can uninstall the app and then search online for the December GoPro APK file (there's a couple of sites out there) and install it.  However please note, I think the black screen issue might be an Android 9.0 issue (which I believe only rolled out recently).  So this may not help your issue at all.

 

Best of luck!