11-21-2017 06:54 AM
Just received a Fusion so trying to update the firmware to the latest version.
Go to the 'How to update your fusion'. Suggests I use the app. Download the latest app on iPad Air and on connecting it says can't use the app with Fusion as not supported.
Click manual update and entered serial number/email click. No message just a red outline of the serial number. Used serial number on box as no serial number under battery as detail on the manual update page, although found it near the USB although too small to read.
11-27-2017 09:53 AM
@sweetdawn51026 - That's odd, are you including any spaces? The only letter within the serial number should be the first character ("C"), with the remaining 13 charcters being numbers. Give this proxy serial number a try: "C3200000000000"