09-01-2018 02:26 PM
After 3 hours with support on chat. The person finally manage to fix my problem.
So I was getting the 218 error that I would not show my media on Fusion Studio. I wont go through all the troubleshooting because that will be too long of a story. Lets jump into the error.
It all began when the Gopro camera was updated wrongly, though I didnt know so I kept recording and taking pictures. 3 Weeks in Philippines and Thailand 250GB of media that cant be open.
If you are getting the same error and you have copied ALL the files to a folder and tried to open and still getting an error. The fix can be to Factory reset the camera then do a new manual update. Then record and try to open the footage. I also uninstalled and installed Fusion to be sure.
I hope this helps, someone else.
And thanks to Gopro support Gerone Mae M for holding out for so long trying to fix the camera!