04-02-2019 08:53 PM
My fusion worked fine a few days ago and the files stitched perfectly using the fusion studio. But a few days later when trying to stitch new footage the fusion studio gave the error of 218 can't render media and error importing.
I recorded fresh footage next day and still got the same error again.
After inspecting the original media files from the sd cards, the Back lens media files ( all photos and videos) are cut / cropped from the left side. It seems the lens has moved or displaced although there is no lens movement visible whatsoever. There is no sign of physical damage on the outside of the camera and nor has my fusion fallen or taken a hit.
Media files are attached to this section.
This issue is similar from this user - https://community.gopro.com/t5/Cameras/FUSION-STUDIO-WON-T-RECOGNISE-FILES-ERROR-218-AND-FRONT-LENS/...
Please help in any possible way.
04-03-2019 09:10 AM
04-08-2019 02:01 AM
04-08-2019 07:43 AM
Thank you for the update, @rakishgopro. Good to know that your concern has been attended to. We would love to hear back from you once you get the replacement Fusion camera. Best regards!