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Sightseer
Posts: 1

Frozen Hero5

[ Edited ]

Hello there Gopro world,

 

I have a Hero5 and while doing the update I realized that I was not sold the correct SD card because everything froze. So I have now purchased the correct SD card, however, I can not format it to my Gopro because the camera is frozen in update purgatory. And that sucker isn't letting me to anything, nothing, zero, notda. (Insert sad face) I have read countless questions and tried all sorts of the suggestions listed. Now, I consider myself a technologically savvy gal, and nothing is working!! 

 

I tried calling to get some help, but after being on hold for 57 mins I hung up. I couldn't take the angry piano hold music any longer. 

 

Any help from any of you lovely people would be greatly appreciated!! 

 

Cheers!

 

Katie