03-29-2021 09:08 AM
Front screen with humidity[ New ]
every time i use my goPro Hero 9 to record videos in rainy weather, the front screen gets internal humidity/fog.
Don't think it is normal.
How can it be sent do repair under warranty or replacement?
03-30-2021 09:43 AM
Re: Front screen with humidity[ New ]
@loyalstoke1730, fogging can sometimes be as simple as humidity getting in and then appearing as the camera's temp changes. Try to keep the battery door open in a low-humidity environment, it will help get rid of the moisture on the screen.
If you continue to experience issues, please contact our Support Team so they can help look further into it. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.