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Sightseer
Posts: 1

Freezing

[ New ]

Just bought a new GoPro Hero 7 Black for a epic River Trip and it keeps Freezing.  I am using the SadDisk Wxtreme 128GB Micro sdxc V30 U3 A2 card with it.  Any help would be greatly appreciated.


Accepted Solutions
GoPro
Posts: 29,665

Re: Freezing

[ New ]

Hi @teocamk4

 

Sorry for any trouble caused.

The steps on https://community.gopro.com/t5/en/Camera-Freezes-Up/ta-p/393032 should help you out.

 

If it's still the same, please let our Support Team know.  https://gopro.com/help/ContactUs
As this is a recent purchase you may also reach out to the same store/channel you got the camera from.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 29,665

Re: Freezing

[ New ]

Hi @teocamk4

 

Sorry for any trouble caused.

The steps on https://community.gopro.com/t5/en/Camera-Freezes-Up/ta-p/393032 should help you out.

 

If it's still the same, please let our Support Team know.  https://gopro.com/help/ContactUs
As this is a recent purchase you may also reach out to the same store/channel you got the camera from.

 

Thanks!

Ej