01-13-2019 08:36 AM
01-13-2019 04:04 PM
Hello @hardypike3857. Freezing is typically an indication of an issue with the firmware or the SD card being used. If you have already gone through the steps detailed here , and the issue persists, the next step would be to contact our Support team. You may reach them by phone or chat through https://gopro.com/help/ContactUs .