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%3CLINGO-SUB%20id%3D%22lingo-sub-403971%22%20slang%3D%22en-US%22%3EFreezing%20is%20over%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-403971%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20former%20H7B%20annoyed%20me%20by%20freezing%20rather%20often.%20I%20had%20to%20take%20out%20the%20battery%20in%20order%20to%20'melt%20the%20freeze'%20and%20get%20it%20going%20again.%20I%20had%20a%20long%20series%20of%20talks%20with%20support%20about%20this%20problem%2C%20and%20they%20kept%20advising%20me%20to%20manually%20update%20the%20software.%20And%20I%20was%20using%20a%20proper%20mem-card.%20We%20tried%20everything%20with%20no%20positive%20effect.%20At%20last%20I%20asked%20to%20get%20af%20new%20camera.%20Shortly%20aften%20receiving%20that%20(it%20had%20some%20freezing%20trouble%20too)%20a%20software%20update%20was%20sent%20out%20in%20which%20the%20freezing%20problem%20would%20be%20solved.%20Yes!%20And%20it%20did.%20Now%20I%20am%20again%20a%20very%20happy%20user%20of%20my%20GoPro%20HERO7%20Black...though%20the%208%20seems%20to%20be%20unbelievebly%20better...%20%3B-)%20%2FPoul%2C%20Denmark%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-403971%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-403980%22%20slang%3D%22en-US%22%3ERe%3A%20Freezing%20is%20over%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-403980%22%20slang%3D%22en-US%22%3EAwesome!%20Great%20to%20hear.%20The%20HERO7%20Black%20is%20still%20an%20amazing%20camera%2C%20second%20only%20to%20the%20HERO8%20Black.%20However%2C%20just%20in%20case%20it%20interest%20you%2C%20the%20HERO8%20Black%20is%20now%20available%20with%20the%20Trade%20Up%20program!%20All%20you%20need%20is%20a%20camera%20with%20an%20original%20retail%20value%20of%20%24100%20or%20more%20%3A)%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fen%2Fus%2Fshop%2Ftradeup%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fen%2Fus%2Fshop%2Ftradeup%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-404000%22%20slang%3D%22en-US%22%3ERe%3A%20Freezing%20is%20over%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-404000%22%20slang%3D%22en-US%22%3E%3CP%3EAwesome%20to%20hear%20the%20camer%20was%20the%20issue%2C%20and%20resolved%20by%20a%20new%20one%2C%20that%20i%20hope%20the%20same%20any%20day%20it%20returns%20to%20me%26nbsp%3B%20never%20had%20issues%20like%20that%26nbsp%3B%20but%20will%20see%20now.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Freezing is over

My former H7B annoyed me by freezing rather often. I had to take out the battery in order to 'melt the freeze' and get it going again. I had a long series of talks with support about this problem, and they kept advising me to manually update the software. And I was using a proper mem-card. We tried everything with no positive effect. At last I asked to get af new camera. Shortly aften receiving that (it had some freezing trouble too) a software update was sent out in which the freezing problem would be solved. Yes! And it did. Now I am again a very happy user of my GoPro HERO7 Black...though the 8 seems to be unbelievebly better... ;-) /Poul, Denmark

Explorer
Posts: 12,071

Re: Freezing is over

Awesome! Great to hear. The HERO7 Black is still an amazing camera, second only to the HERO8 Black. However, just in case it interest you, the HERO8 Black is now available with the Trade Up program! All you need is a camera with an original retail value of $100 or more :)
https://gopro.com/en/us/shop/tradeup
Adventurer
Posts: 9,915

Re: Freezing is over

Awesome to hear the camer was the issue, and resolved by a new one, that i hope the same any day it returns to me  never had issues like that  but will see now.