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Tourist
Posts: 5

Re: Freeze screen on GoPro Hero 6

Same here. Switching from video to photo mode will freeze my hero6.

But i found out if in turn the autorotate mode from auto to down. The freeze issue disappear
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Hiker
Posts: 20

Re: Freeze screen on GoPro Hero 6

NLGNathan

 

You are awesome dude!!!  It worked for me too!  It totally solved my Superview freezing.  Superview works even in my slow "incompatible" cards now.

 

This proves that it is a software issue.  GO PRO are you listening.  Fix this in the next Firmware!

 

At least now I do not need to send the camera in.  Many thanks for posting this solve!!

 

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Gunnar

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Tourist
Posts: 5

Re: Freeze screen on GoPro Hero 6

But i worry if the position sensor (gyro or accelerometer i dont know lol) maybe broken?

I want to bring it to service center tomorrow. When your problem start? After firmware update?
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Hiker
Posts: 20

Re: Freeze screen on GoPro Hero 6

Mine seems to be working fine.  Even with the freezing issues, the GPS and telemetry data works fine.

 

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Gunnar

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Hiker
Posts: 20

Re: Freeze screen on GoPro Hero 6

My freezing probelm started after updating to Firmware 1.51

 

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Gunnar

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Explorer
Posts: 12,951

Re: Freeze screen on GoPro Hero 6

Does the orientation setting have to be down or does up work on your camera? I ask because I keep my cameras with the orientation on UP and I don't use auto rotate. This might be why I haven't seen this issue.
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Hiker
Posts: 20

Re: Freeze screen on GoPro Hero 6

No. Only "down" works.

 

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Gunnar

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Tourist
Posts: 3

Re: Freeze screen on GoPro Hero 6

I just purchased my gopro a few days ago and already having the same issues. it has frozen twice on me today, and once on two other occasions. I have owned for less than a week and already having issues... to top it off, customer service is clearly overseas, and has limited hours of contact, and no email support? Highly considering returning this product and never purchasing from go pro again. Seriously not happy with my purchase at this moment.