11-22-2017 06:15 AM
I live on an Island off Europe. There is no UPS here, so I need to send it by normal post. That will take 14 days average to get to Holland.
Then it will take 14 days to get here. In between that they will take 5-14 days to check the Camera. So maybe even 6 Weeks without the cam.
So the lesson to be learned: Do not buy a Go Pro product when you do not live on Mainland Europe and expect any decent solution to a warranty issue.
11-22-2017 06:39 AM
If you're having issues format the card and run the manual update, even if you're on the latest firmware. Once completed, reset the camera under the preference menu. Remove both the battery and SD card. Hold down the power/menu button for 30 seconds. Insert the SD card followed by the battery. Connect via the app, scroll down and select, "Delete all files from SD card". Above that you'll see Date/Time. Press on it to set the date/time.
A SD card with a fast write speed is very important. The larger the storage capacity the more performance degrades and chances of errors increases. Because of this, it's best to use a 16-32GB high performance card that is new or fully formatted for testing. 64GB can also be used but is not preferred for testing. 128GB cards should be avoided if possible.
That being said, it's important to not confuse bits and Bytes. Eight bits make a Byte.
11-22-2017 09:42 AM
Just bought a Pro Plus Card with 90 MB/s write speed. Recorded once. Then on the second one it frooze and keep freezing. It is funny. A new card lets you record once, then it will crash every time after that.
It has to be a firmware issure
11-22-2017 12:35 PM