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%3CLINGO-SUB%20id%3D%22lingo-sub-201741%22%20slang%3D%22en-US%22%3EFreeze%20%2F%20Blue%20Screen%20during%20playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-201741%22%20slang%3D%22en-US%22%3EI%20have%20my%20GoPro%20Hero4%20Silver%20connected%20to%20my%20Samsung%20Smart%20TV%20via%20HDMI%20mini%20to%20HDMI%20cord%20in%20Input%203.%20When%20I%20start%20to%20play%20a%20video%2C%20it%20freezes%2C%20I%20get%20a%20blue%20screen%20and%20pressing%20any%20button%20on%20the%20GoPro%20does%20nothing.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-201741%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-202390%22%20slang%3D%22en-US%22%3ERe%3A%20Freeze%20%2F%20Blue%20Screen%20during%20playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-202390%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F66316%22%20target%3D%22_blank%22%3E%40jeffb52%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20it%20just%20the%20first%20time%20you%20have%20connected%20the%20camera%20to%20your%20Smart%20TV%20or%20has%20it%20worked%20before%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%26nbsp%3Byou%20tried%20using%20an%20alternate%20port%20or%20another%20cable%3F%20Is%20your%20camera%20up%20to%20date%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFor%20reference%3A%26nbsp%3BWe%20have%20verified%20that%20the%20following%202014%204K%20televisions%20are%20capable%20of%20USB%20playback%20of%204K%20content%20using%20a%20USB%20SD%20card%20reader%20per%20the%20television%20manufacturer%E2%80%99s%20website.%20For%20questions%20about%20playback%20compatibility%2C%20visit%20the%20television%20manufacturer%E2%80%99s%20website.%3C%2FP%3E%3CP%3ESamsung%202014%20models%3A%26nbsp%3B%3C%2FP%3E%0A%3CUL%3E%0A%20%3CLI%3E55%22%20UN55HU8550%20Widescreen%20LCD%20Ultra%20HD%20w%2F%20Glasses%3C%2FLI%3E%0A%20%3CLI%3E65%22%20UN65HU8550%20Widescreen%20LCD%20Ultra%20HDTV%20w%2F%20Glasses%3C%2FLI%3E%0A%20%3CLI%3E60%22%20UN60HU8550%20Widescreen%20LCD%20Ultra%20HD%20w%2FGlasses%3C%2FLI%3E%0A%20%3CLI%3E50%22%20UN50HU8550%20Widescreen%20LCD%20UltraHDTV%20w%2F%20Glasses%3C%2FLI%3E%0A%20%3CLI%3E75%22%20UN75HU8550%20Widescreen%20LCD%20Ultra%20HD%20w%2FGlasses%3C%2FLI%3E%0A%20%3CLI%3E85%22%20UN85HU8550%20Widescreen%20LCD%20Ultra%20HD%20w%2FGlasses%3C%2FLI%3E%0A%3C%2FUL%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThanks!%3C%2FP%3E%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

Freeze / Blue Screen during playback

I have my GoPro Hero4 Silver connected to my Samsung Smart TV via HDMI mini to HDMI cord in Input 3. When I start to play a video, it freezes, I get a blue screen and pressing any button on the GoPro does nothing.

Accepted Solutions
GoPro
Posts: 10,154

Re: Freeze / Blue Screen during playback

[ Edited ]

 

Hi @jeffb52

 

Is it just the first time you have connected the camera to your Smart TV or has it worked before?

 

Have you tried using an alternate port or another cable? Is your camera up to date?

 

For reference: We have verified that the following 2014 4K televisions are capable of USB playback of 4K content using a USB SD card reader per the television manufacturer’s website. For questions about playback compatibility, visit the television manufacturer’s website.

Samsung 2014 models: 

  • 55" UN55HU8550 Widescreen LCD Ultra HD w/ Glasses
  • 65" UN65HU8550 Widescreen LCD Ultra HDTV w/ Glasses
  • 60" UN60HU8550 Widescreen LCD Ultra HD w/Glasses
  • 50" UN50HU8550 Widescreen LCD UltraHDTV w/ Glasses
  • 75" UN75HU8550 Widescreen LCD Ultra HD w/Glasses
  • 85" UN85HU8550 Widescreen LCD Ultra HD w/Glasses

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 10,154

Re: Freeze / Blue Screen during playback

[ Edited ]

 

Hi @jeffb52

 

Is it just the first time you have connected the camera to your Smart TV or has it worked before?

 

Have you tried using an alternate port or another cable? Is your camera up to date?

 

For reference: We have verified that the following 2014 4K televisions are capable of USB playback of 4K content using a USB SD card reader per the television manufacturer’s website. For questions about playback compatibility, visit the television manufacturer’s website.

Samsung 2014 models: 

  • 55" UN55HU8550 Widescreen LCD Ultra HD w/ Glasses
  • 65" UN65HU8550 Widescreen LCD Ultra HDTV w/ Glasses
  • 60" UN60HU8550 Widescreen LCD Ultra HD w/Glasses
  • 50" UN50HU8550 Widescreen LCD UltraHDTV w/ Glasses
  • 75" UN75HU8550 Widescreen LCD Ultra HD w/Glasses
  • 85" UN85HU8550 Widescreen LCD Ultra HD w/Glasses

 

Thanks!

Ej