06-04-2019 11:46 AM
Hi, I haven't used my hero 3+ for a few years & can't seem to reset it to get it to pair up with my phone. I thought it might be because my sd card is full so have been trying to format with no success. I have followed all instructions to the letter. In the camera & in my computer but the images are still there. Is my card corrupted or something.
06-04-2019 11:58 AM
It is possible.
What SD card are you using?
Try doing a FULL format on the SD card using your computer.
Once done, proceed with the updates.
When transferring update files from your computer to your SD card, please make sure to copy the UPDATE folder to the root of your SD card.
Let us know how it goes.
06-04-2019 12:06 PM
Not sure what the card is to tbh has HC written on it. Nothing I recognise. I called myself clueless for a reason. Not sure why the formatting in the camera didn't work. Used disk utility on my Mac with a plug in card reader & followed all instructions doing quick format, high security format & when that didn't work tried deleting manually. All files still there.