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Tourist
Posts: 6

Forgot password between phone and camera

[ New ]
Cannot connect camera to phone

Accepted Solutions
GoPro
Posts: 18,380

Re: Forgot password between phone and camera

[ New ]

Hello, @loyalflare56707. If you have already gone through the recommended steps and the issue persists or remains unresolved, let our Support team know so they can assist you further. You can reach them through https://gopro.com/help/ContactUs . 

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GoPro
Posts: 6,097

Re: Forgot password between phone and camera

[ New ]

Hi @loyalflare56707,

 

Please chck this article.

https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Make sure to follow all available troubleshooting steps.

 

 

-Jay

Tourist
Posts: 6

Re: Forgot password between phone and camera

[ New ]

Thank you for the response. Much appreciated. At this point I'm ready to throw it against the wall and walk away from this product. Every time I go to use it another glitch appears. I'm a musician and have a studio. I'm reminded of a recording program called Pro Tools. Expensive, supposed to be the best thing and just like this garbage camera every time I try to use it, forgot password, won't power up, disconects, just a pain in the butt not worth a true nickle. Pro Tools was lost in a fire. I won't wait for that for this colossel waste of time and money.

 

Did I mention no audio. Well audio a about 1/3 a db. Even after following the instructions on the website.

 

Truly do not understand how these people became billionaires. And I like billionaires. 

GoPro
Posts: 18,380

Re: Forgot password between phone and camera

[ New ]

Hello, @loyalflare56707. If you have already gone through the recommended steps and the issue persists or remains unresolved, let our Support team know so they can assist you further. You can reach them through https://gopro.com/help/ContactUs . 

Tourist
Posts: 6

Re: Forgot password between phone and camera

[ New ]

Obviously, the problems "persist". Good Grief!