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%3CLINGO-SUB%20id%3D%22lingo-sub-294378%22%20slang%3D%22en-US%22%3EForgot%20hero%203%20password%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-294378%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-294378%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-294386%22%20slang%3D%22en-US%22%3ERe%3A%20Forgot%20hero%203%20password%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-294386%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F90336%22%20target%3D%22_blank%22%3E%40waynep55517%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20install%20Wi-Fi%20and%20Firmware%20update%20manually%20by%20following%20the%20steps%20listed.%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FSoftware-Update-Instructions-for-HERO3-Cameras%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FSoftware-Update-Instructions-for-HERO3-Cameras%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EMake%20sure%20that%20you%20are%20following%20manual%20update%20steps%20and%20make%20sure%20that%20your%20SD%20card%20is%20empty.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Forgot hero 3 password

 
GoPro
Posts: 3,505

Re: Forgot hero 3 password

 

Hi @waynep55517,

 

Please try to install Wi-Fi and Firmware update manually by following the steps listed.

https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO3-Cameras

 

Make sure that you are following manual update steps and make sure that your SD card is empty.

 

 

Regards,

-Jay