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Sightseer
Posts: 1

Forget email to login.

I found my lost gopro 3+ but I can't remember my email to login my gopro. How can I do?
GoPro
Posts: 159

Re: Forget email to login.

Hi @ploypan,

I am glad that you found your missing camera. That is an awesome news!

I am assuming that you are trying to connect your camera to the App. If that is true, you can use a new email address to do so.

However if the problem is the wifi password of the camera; then my suggestion is for you to manually update the software of the camera to reset the camera's wifi user name and password. You will need an empty/blank SD Card to do so. You can find the steps via the link:

https://gopro.com/update/hero3_plus

Make sure to click on 'MANUAL UPDATE'

I hope this helps. However, if this is not something you are looking for; please provide further details so we can assist you.

Thanks,

V.