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%3CLINGO-SUB%20id%3D%22lingo-sub-310005%22%20slang%3D%22en-US%22%3EForget%20email%20to%20login.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310005%22%20slang%3D%22en-US%22%3EI%20found%20my%20lost%20gopro%203%2B%20but%20I%20can't%20remember%20my%20email%20to%20login%20my%20gopro.%20How%20can%20I%20do%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-310005%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-310066%22%20slang%3D%22en-US%22%3ERe%3A%20Forget%20email%20to%20login.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310066%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92540%22%20target%3D%22_blank%22%3E%40ploypan%3C%2FA%3E%2C%3CBR%20%2F%3E%3CBR%20%2F%3EI%20am%20glad%20that%20you%20found%20your%20missing%20camera.%20That%20is%20an%20awesome%20news!%3CBR%20%2F%3E%3CBR%20%2F%3EI%20am%20assuming%20that%20you%20are%20trying%20to%20connect%20your%20camera%20to%20the%20App.%20If%20that%20is%20true%2C%20you%20can%20use%20a%20new%20email%20address%20to%20do%20so.%3CBR%20%2F%3E%3CBR%20%2F%3EHowever%20if%20the%20problem%20is%20the%20wifi%20password%20of%20the%20camera%3B%20then%20my%20suggestion%20is%20for%20you%20to%20manually%20update%20the%20software%20of%20the%20camera%20to%20reset%20the%20camera's%20wifi%20user%20name%20and%20password.%20You%20will%20need%20an%20empty%2Fblank%20SD%20Card%20to%20do%20so.%20You%20can%20find%20the%20steps%20via%20the%20link%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero3_plus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero3_plus%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EMake%20sure%20to%20click%20on%20'MANUAL%20UPDATE'%3CBR%20%2F%3E%3CBR%20%2F%3EI%20hope%20this%20helps.%20However%2C%20if%20this%20is%20not%20something%20you%20are%20looking%20for%3B%20please%20provide%20further%20details%20so%20we%20can%20assist%20you.%3CBR%20%2F%3E%3CBR%20%2F%3EThanks%2C%3CBR%20%2F%3E%3CBR%20%2F%3EV.%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Forget email to login.

I found my lost gopro 3+ but I can't remember my email to login my gopro. How can I do?
GoPro
Posts: 159

Re: Forget email to login.

Hi @ploypan,

I am glad that you found your missing camera. That is an awesome news!

I am assuming that you are trying to connect your camera to the App. If that is true, you can use a new email address to do so.

However if the problem is the wifi password of the camera; then my suggestion is for you to manually update the software of the camera to reset the camera's wifi user name and password. You will need an empty/blank SD Card to do so. You can find the steps via the link:

https://gopro.com/update/hero3_plus

Make sure to click on 'MANUAL UPDATE'

I hope this helps. However, if this is not something you are looking for; please provide further details so we can assist you.

Thanks,

V.