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Tourist
Posts: 2

Footage upside down after recording with precise configuration on hero 7 black

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Recently I bought a hero 7 black, I used the screen orientation set up and down and my footage did not present orientation problems, until a few weeks ago, when I use the screen orientation setting down, the result is that I see upside down footage on the computer.
Is it a configuration problem? Should I update the software? Or is it a camera problem? I have already formatted the micro sd card. I appreciate the help.

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Tourist
Posts: 2

Re: Footage upside down after recording with precise configuration on hero 7 black

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In my case it was a software problem, I playback my footage in windows 10 and all my videos look great, i had the problems with VLC player.
Thanks for the answer.

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Adventurer
Posts: 13,697

Re: Footage upside down after recording with precise configuration on hero 7 black

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From my experiece:

 

  when record is hi that is how the footage wil lshow, so please try again to correctly set up b4 hitting record.  were you certeain you had it locked?

Sightseer
Posts: 1

Re: Footage upside down after recording with precise configuration on hero 7 black

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Yes I have exactly same problem. Family member are asking me if the stop buying Gopro cameras.What the solution to that problem? support dosen't have any respond ..yet
GoPro
Posts: 19,164

Re: Footage upside down after recording with precise configuration on hero 7 black

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Hello, @heroicsand776. Could you please tell us more about the issue that you are observing? What happens to your recordings? And how do you record them? Were there specific settings used? Which media player is used to playback the content? 

Tourist
Posts: 2

Re: Footage upside down after recording with precise configuration on hero 7 black

[ New ]
In my case it was a software problem, I playback my footage in windows 10 and all my videos look great, i had the problems with VLC player.
Thanks for the answer.