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04-17-2020 01:42 AM
Footage all white
[ New ]Why is my Hero4 silver flickering to all white screen, This is not an overexposure issue as it happens when filming a static shot ( the footage before and after are perfectly good ) camera has been running all the time during this.
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04-17-2020 07:24 AM
Re: Footage all white
[ New ]Hi @billd6087
Is this only observed when recording or is it also on the saved file?
See if resetting the camera will sort it out.
If not, please proceed with a manual update. https://gopro.com/en/us/update/hero4
Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
Thanks!
Ej
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04-17-2020 07:24 AM
Re: Footage all white
[ New ]Hi @billd6087
Is this only observed when recording or is it also on the saved file?
See if resetting the camera will sort it out.
If not, please proceed with a manual update. https://gopro.com/en/us/update/hero4
Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
Thanks!
Ej