11-03-2018 11:24 AM
11-03-2018 11:29 AM
GoPro replaces camera, they only repair and sell refurbs . WHat you need to do is contact your Regional office of GoPro their phone number is 855-635-3578, or you can head over to tehir website and find your number for you. at gopro.com/contactus or chat.
11-03-2018 11:48 AM
I am sorry to hear about what happened with your camera.
We would like to look into what happened.
Please coordinate with our Support Team regarding this. As each incident is treated uniquely, they may ask you for pictures of the camera and/or mount that was used and other additional information
to help us determine what we can do to extend our help.
11-08-2018 11:26 PM
11-09-2018 10:32 AM
Here are some links you may check: