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Sightseer
Posts: 1

First time underwater snorkelling and my Hero 8 "Waterproof" lens is full of water 😫

Went snorkeling yesterday. Speared my first fish on camera using my GoPro Hero 8 black I ordered from Amazon. Battery compartment is dry, camera still works and the LCD is fine....but the lens is 3/4 full of water. Doing some research, many many other people out there are experiencing the same issue with their "Waterproof" camera.

Please advise.
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GoPro
Posts: 9,742

Re: First time underwater snorkelling and my Hero 8 "Waterproof" lens is full of water 😫

@outdoorlife2020, sorry to hear about what happened. We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.