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Sightseer
Posts: 1

Firmware

Bonjour, j'ai une gopro 3+ Black édition.

 

Je pense qu'il y a eu une mise à jour du firmware et depuis quand je filme je n'ai plus l'aperçu sur mon smartphone!

 

La version actuelle est 03.03

 

Comment y remédier ? Faut-il réinstaller l'ancienne version et comment faire?

 

Merci pour votre aide.

 

Bien à vous

 

Marc Hermesse

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GoPro
Posts: 12,989

Re: Firmware

Hello @march4766

 

What phone are you using?

Have you tried un-pairing and re-pairing the camera to your phone?

You may also test it with another phone to see if the same happens.

 

 

Thanks!
Ej

Highlighted
Nomad
Posts: 2,286

Re: Firmware

You should see what version of the GoPro app is on your phone and also what version of Android your phone is running.

 

Reinstalling the firmware on your camera won't hurt and it will eliminate the possiblity of the issue being faulty firmware.  Since it's been  a few years since the GoPro Hero 3 firmware has been updated, I doubt this is the issue.  

https://gopro.com/update

 

You can also try re-installing the app to your phone and making sure you've restarted your phone recently.