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Tourist
Posts: 3
Accepted Solution

File names changed from GOPRXXXX

I have a GoPro Hero 5 Black; software is up to date.   For some unknown reason to me, the files are now copying coming over to my iPhone/MacBook as 567010218.770189.MP4 etc.    Just a few days ago the files when copied over with the expected naming convention..  GOPR1393.MP4 etc.   

 

I am using the latest GoPro app (as of 12/21/2018) for iOS to connect to my GoPro and then copy over the files.

 

Do I need to reset something in App and/or Camera to get the file names back to GOPRXXXX naming covention on the copy-over process?


Accepted Solutions
Tourist
Posts: 3

Re: File names changed from GOPRXXXX

Hi @graytree76514

 

I reformatted my SD card and took a few trial videos.  They copied over Bluetooth to GoPro iOS App without issues in the correct format - GOPRXXXX.MP4   No issues on connecting via USB cable to MacBook either.  

 

Not sure what caused the corruption on the card earlier, but if it happens again I will look into a new SD card.

 

Hope this solution helps others.

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: File names changed from GOPRXXXX

 

Hi @vthokie03,

 

Please try to directly copy your files to your macbook. 

 

Looks like iPhone is renaming the files to an iPhone filename/format. 

 

By default the camera filename should start with GOP.

 

Regards,

-Jay

Tourist
Posts: 3

Re: File names changed from GOPRXXXX

Hi @graytree76514

 

Great suggestion!  I connected my GoPro Hero5 to the MacBook via USB and I was eventually able to import the files using GoPro Quik. The file names copied over in the expected format - GOPRXXXX.MP4

 

Note: I tried GoPro Quik, Apple Photos and Image Capture apps at first, but ALL of them consistently got stuck on import.  It took me a few tries to get it working in GoPro Quik.  I had to remove the battery and SD card a couple of times, and tried a different USB-C port before Quik worked.  I suspect there is a file corruption of some sort on the SD card, so I am going to reformat the card using the camera once all files copy over succesfully.  

 

I was not experiencing any issues copying files over Bluetooth to GoPro App for iOS - which is typically how I transfer the files while on-the-go.  The only "issue" in this method was the odd naming convention on the files (e.g., 56699203.35019.MP4)

 

I will take a few trial videos and photos using a reformatted SD card, and try to transfer it over Bluetooth to iPhone again via the GoPro app for iOS.  Will report back if that fixes the original issue.  I don't have another SD card to try with... but that would be my next option if i run into the file naming issue again.

 

Thanks!

GoPro
Posts: 3,505

Re: File names changed from GOPRXXXX

 

Thanks for letting us know @vthokie03,

 

Keep us posted.

 

Regards,

-Jay 

Tourist
Posts: 3

Re: File names changed from GOPRXXXX

Hi @graytree76514

 

I reformatted my SD card and took a few trial videos.  They copied over Bluetooth to GoPro iOS App without issues in the correct format - GOPRXXXX.MP4   No issues on connecting via USB cable to MacBook either.  

 

Not sure what caused the corruption on the card earlier, but if it happens again I will look into a new SD card.

 

Hope this solution helps others.