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Hiker
Posts: 27

Faulty HERO 6 or Micro SD card issue, how do you know?

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I’ve been having a few issues with my HERO 6 BLACK. I have listed this in another post ‘HERO 6 BLACK Multiple Issues’

But after reading lots on here, it seems sometimes the SD card is to blame.

So how can one know if it is a faulty camera or an incompatible/faulty SD card causing the issues? Without trying another SD card of course.

Is there any tell tale signs?
Adventurer
Posts: 13,903

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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Try a full format of the card, takes 30 minutes.  also try another product you own, and see if it works.

Hiker
Posts: 27

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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A full format on a PC for 256GB takes a lot longer than 30 mins. Sorry I forgot to mention I have the 256GB Samsung EVO PLUS.

When you say another product, you mean something other than the GoPro? The GoPro is all I have that takes a microSD card...

Would a GoPro creating its own hilights without any human input be an indication of a non-compatible SD card, or is that a camera issue?
Adventurer
Posts: 13,903

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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Magic- 8 ball how was I to know all that?

 

 

Yes well that be  about two plus hours... Dan said the Hero camera takes a 128gb crd, while the manual shows 256gb crd accepted

 

https://gopro.com/help/articles/Block/microSD-Card-Considerations

 

 seems the list does not show for the heero 6 a 256gb card or I need some coffee.

Hiker
Posts: 27

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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Haha sorry about that :p

 

Dan was mistaken about the max of a hero 6 being 128GB - that’s a hero 5, we discussed this on my other post. The hero 6 states in the manual it accepts 256GB and everything I read before buying the camera said the same.

 

also the fact the card works in my camera with no error stated, and sometimes records just fine tells me the card should be compatible 

Nomad
Posts: 375

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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The most reliable cards come from authorized / reliable sellers....GoPro-Listed models....32 / 64 gb.

 

Try recording as long as possible at home in difficult modes.   Some cards will work for a minute or two, and then the person stops the test.   No, I am talking about going as long as possible, to catch glitching. 

 

By doing things like this, especially the first sentence, I seem to have no troubles.   I also use only genuine batteries.   Do full reformats occasionally.   Always start shoots with an empty card.   

 

Least reliable results would be from some eBay card seller, non-listed models.   LARGE capacity, esp with many past clips and pics left on the card.  

Hiker
Posts: 27

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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Thanks @stanleym7236

 

dont quite understand your second paragraph?? My card is from a genuine retailer in Australia and is a proper genuine card. Batteries are all official GoPro.

 

in terms of always shooting with a newly formatted card each time, and not having previous clips on the card and the fact that LARGE capacity cards are less reliable. I’m sorry but to me that is a load of cr*p! How can a company like GoPro claim to be at the forefront of action cameras, being a market leader, stating the camera can take up to 256GB as cards. Then we be advised as per these posts as to say the cameras have limited functionality if a specific card is used in certain ways.

 

im sorry but for the price of these devices, it is completely unacceptable! It’s like buying a Mercedes and then saying, you may have issues if you go over 30mph. The car will do 155mph, but we recommend you only stay at 30mph for it to be reliable!

Highlighted
Adventurer
Posts: 13,903

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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For me why I do not place all my eggs in a basket meaning get a smaller card works trouble free
Hiker
Posts: 27

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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Below is an photo of my GoPro, plugged in recording. At this point it has been recording for 9 hours and 12 minutes, you can also see that there is 45 hilights recorded. These were never commanded and the GoPro has self generated them. Is this then a camera fault or something to do with SD card incompatibility? 

 

Software on this camera has been manually installed twice now, no improvement to these things happening.

FD454334-E1B7-414B-A6D5-97F8512CADCE.png
GoPro
Posts: 27,179

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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Hi @peterkilleen

 

This cannot be confirmed unless the camera is tested with a recommended card.

We recommend using one on this list specific to the HERO6 Black model.

 

Also, rry turning the voice command OFF and see this corrects the issue with HiLights.

 

Regards,

Ej

 

 

Hiker
Posts: 27

Re: Faulty HERO 6 or Micro SD card issue, how do you know?

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@aragon1006

 

thanks Ej,

 

wouldnt the fact that it has recorded perfectly fine for 9 hours and 12 minutes confirm that the SD card is fine though? Also how would an sd card trigger hilights? I have tried tests in the past with voice commands off and for a long recording such as this one, there was an improvement by less hilights, but hilights were still seen.

 

I’d expect GoPro experts to know whether a non compatible sd card could trigger hilights? Although this would seem to be incorrect as the sd card is just purely saving the data files and not generating any such commands.

 

thanks,

Peter