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10-18-2020 12:19 PM
Faulty Battery?
[ New ]Hi,
I bought a GoPro Hero 9 on 30.9.2020 (see attached).
Every time I come to start it up the battery is at zero. Last time I gave it a full charge and it was only left for 24 hours.
Is this a fault or am I doing something wrong here?
Where do I go for a replacement?
Many thanks
Colin
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10-19-2020 01:41 AM
Re: Faulty Battery?
[ New ]Our Support team will be able to troubleshoot the issue with you, @cwillsher. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.
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10-19-2020 01:41 AM
Re: Faulty Battery?
[ New ]Our Support team will be able to troubleshoot the issue with you, @cwillsher. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.