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04-22-2018 07:32 AM
Failing to charge - travelling Indonesia
[ New ]Many thanks, Shannon!
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04-22-2018 11:31 AM
Re: Failing to charge - travelling Indonesia
[ New ]Hello @hardypeak07180,
Try using a power pack instead, or an external battery source. If the camera charged fine when you first got it, it could be a case of the adapter not providing continuity. If available, you can also test if the camera will give any sign of power when connected directly to a computer. You can also check and make sure that the charging cable does not have any damaged or torn out portion. f the camera doesn't power on or the red LED doesn't light up, check out our no power troubleshooting instructions here.
Have a great time on your vacation!
Best regards,
Marius
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04-22-2018 11:31 AM
Re: Failing to charge - travelling Indonesia
[ New ]Hello @hardypeak07180,
Try using a power pack instead, or an external battery source. If the camera charged fine when you first got it, it could be a case of the adapter not providing continuity. If available, you can also test if the camera will give any sign of power when connected directly to a computer. You can also check and make sure that the charging cable does not have any damaged or torn out portion. f the camera doesn't power on or the red LED doesn't light up, check out our no power troubleshooting instructions here.
Have a great time on your vacation!
Best regards,
Marius