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%3CLINGO-SUB%20id%3D%22lingo-sub-175299%22%20slang%3D%22en-US%22%3EFailing%20to%20charge%20-%20travelling%20Indonesia%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-175299%22%20slang%3D%22en-US%22%3EHello%2C%20we%E2%80%99ve%20recently%20bought%20a%20go%20pro%20hero%206%20(uk)%2C%20it%20was%20charged%20with%20no%20error%20before%20flying%20to%20Bali%20-%20but%20now%20we%20are%20here%2C%20we%20cannot%20get%20it%20to%20charge!%20We%20are%20using%20the%20usb%20lead%2C%20the%20same%20iPhone%20plug%20and%20a%20European%20adapter..%20is%20there%20anything%20we%20need%20to%3F%20Can%20you%20advise%20for%20alternatives%20whilst%20we%20are%20in%20Indonesia%3F%20I%E2%80%99m%20diving%20tomorrow%20and%20would%20be%20a%20shame%20to%20miss!Many%20thanks%2C%20Shannon!%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-175299%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-175371%22%20slang%3D%22en-US%22%3ERe%3A%20Failing%20to%20charge%20-%20travelling%20Indonesia%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-175371%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F61366%22%20target%3D%22_blank%22%3E%40hardypeak07180%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ETry%20using%20a%20power%20pack%20instead%2C%26nbsp%3B%20or%20an%20external%20battery%20source.%20If%20the%20camera%20charged%20fine%20when%20you%20first%20got%20it%2C%20it%20could%20be%20a%20case%20of%20the%20adapter%20not%20providing%20continuity.%20If%20available%2C%20you%20can%20also%20test%20if%20the%20camera%20will%20give%20any%20sign%20of%20power%20when%20connected%20directly%20to%20a%20computer.%20You%20can%20also%20check%20and%20make%20sure%20that%20the%20charging%20cable%20does%20not%20have%20any%20damaged%20or%20torn%20out%20portion.%26nbsp%3Bf%20the%20camera%20doesn't%20power%20on%20or%20the%20red%20LED%20doesn't%20light%20up%2C%20check%20out%20our%20no%26nbsp%3Bpower%26nbsp%3Btroubleshooting%20instructions%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2Fhero6-black-will-not-power-on%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHave%20a%20great%20time%20on%20your%20vacation!%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Failing to charge - travelling Indonesia

Hello, we’ve recently bought a go pro hero 6 (uk), it was charged with no error before flying to Bali - but now we are here, we cannot get it to charge! We are using the usb lead, the same iPhone plug and a European adapter.. is there anything we need to? Can you advise for alternatives whilst we are in Indonesia? I’m diving tomorrow and would be a shame to miss!
Many thanks, Shannon!

Accepted Solutions
GoPro
Posts: 7,408

Re: Failing to charge - travelling Indonesia

Hello @hardypeak07180

 

Try using a power pack instead,  or an external battery source. If the camera charged fine when you first got it, it could be a case of the adapter not providing continuity. If available, you can also test if the camera will give any sign of power when connected directly to a computer. You can also check and make sure that the charging cable does not have any damaged or torn out portion. f the camera doesn't power on or the red LED doesn't light up, check out our no power troubleshooting instructions here

 

Have a great time on your vacation!

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 7,408

Re: Failing to charge - travelling Indonesia

Hello @hardypeak07180

 

Try using a power pack instead,  or an external battery source. If the camera charged fine when you first got it, it could be a case of the adapter not providing continuity. If available, you can also test if the camera will give any sign of power when connected directly to a computer. You can also check and make sure that the charging cable does not have any damaged or torn out portion. f the camera doesn't power on or the red LED doesn't light up, check out our no power troubleshooting instructions here

 

Have a great time on your vacation!

 

Best regards, 
Marius