09-24-2020 09:01 AM
Brand new camera, charged battery, connected to app, updated. Update failed. Now I have a camera that is stuck in a partial update.
Trying to manually update, but, need my camera serial number. So, I see a plate inside the battery compartment with a bunch of different numbers, but none seem to be the serial number. At least, nothing that the download page will accept as a serial number.
Help identifying the serial number!
Solved! Go to Solution.
09-24-2020 09:16 AM
Thanks! I also found that there are 2 id plates inside the battery compartment, I was looking at the wrong one! duh.
Sorted, manual update worked. Camera functioning again!