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Sightseer
Posts: 3
Accepted Solution

Failed update, camera bricked. Trying to manually update.

Brand new camera, charged battery, connected to app, updated. Update failed. Now I have a camera that is stuck in a partial update. 

 

Trying to manually update, but, need my camera serial number. So, I see a plate inside the battery compartment with a bunch of different numbers, but none seem to be the serial number. At least, nothing that the download page will accept as a serial number. 

 

Help identifying the serial number!

 

Thanks.


Accepted Solutions
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Nomad
Posts: 537

Re: Failed update, camera bricked. Trying to manually update.

On your memory card you will find a folder called misc inside is a txt file with your camera serial no

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Highlighted
Nomad
Posts: 537

Re: Failed update, camera bricked. Trying to manually update.

On your memory card you will find a folder called misc inside is a txt file with your camera serial no

Highlighted
Sightseer
Posts: 3

Re: Failed update, camera bricked. Trying to manually update.

Thanks! I also found that there are 2 id plates inside the battery compartment, I was looking at the wrong one! duh. 

 

Sorted, manual update worked. Camera functioning again!