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Tourist
Posts: 1

Failed GoPro mount Hero 7 Black

Failed go pro mount Hero 7 Black.
Resulting in lose of camera, first time used in supplied mount and failed, both mounting points broke clean off.
Phoned numerous occasions to support, to be cut off on three occasions then told 15% discount on new device. Can purchase new in UK for lest than discount offered. Sorry not good enough worst customer I’ve ever experienced, having to refer to documents before answering?? Mount not fit for purpose in my opinion. Lots of others of the same opinion reading the forums.
Look forward on your response to resolve this matter.

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GoPro
Posts: 12,851

Re: Failed GoPro mount Hero 7 Black

Hi @streakyjohn

 

If you have questions regarding your case, it will be best to follow up with our Support Team.

You may reach them through https://gopro.com/help/ContactUs             

 

Thanks!

Ej