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Sightseer
Posts: 1
Accepted Solution

Factory reset + wifi reset

Hi, I tried ro restore my Hero 3+ Silver factory settings but the WiFi settings still the same and I don´t remeber my password, what can I do? I tried with the steps on web but it doesn´t work. Thank you.


Accepted Solutions
GoPro
Posts: 8,921

Re: Factory reset + wifi reset

Hello @coolflame173. Doing a manual update on the camera's firmware will allow you to change the Wi-Fi name and password. There are steps here https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO3plus-Cameras that will help. Have a go at them. Feel free to post back for any questions or concerns. Best regards!

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GoPro
Posts: 8,921

Re: Factory reset + wifi reset

Hello @coolflame173. Doing a manual update on the camera's firmware will allow you to change the Wi-Fi name and password. There are steps here https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO3plus-Cameras that will help. Have a go at them. Feel free to post back for any questions or concerns. Best regards!