Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

External Mic issue

Hi,

 

Does anyone know if there is a solution for the external mic issue with gopro hero 5 & 6 . Basically when using an external mic, using the one touch control button , it works only once ( the first time you use it ) . The second, third , forth etc time you hit the one touch button ( on top of the camera ) the external mic no longer works . The camera records video but not audio . Ive attached a video made by youtuber Clint Gibbs which highlights the issue . Clint does provide a work around but im wondering if there is a solution gopro are working on ? ( perhaps a software upgrade ? ) I love the one touch control feature but ive made a few videos finding out too late i recorded without audio which was very disappointing. Thanks guys .

 

Kind regards

 

David

 

https://youtu.be/UHsVgYcondE

I've found a bug in the Hero 5 when using an external microphone.

Accepted Solutions
Highlighted
Explorer
Posts: 13,002

Re: External Mic issue

It's not really a bug per say. The camera is just not designed to work with Quick Capture (one button recording) and a non-powered mic. See the red note on the page for External Microphone Information with the Pro 3.5mm Mic Adaptor.
https://gopro.com/help/articles/block/HERO5-Black-External-Microphone-Information

View solution in original post


All Replies
Highlighted
Explorer
Posts: 13,002

Re: External Mic issue

It's not really a bug per say. The camera is just not designed to work with Quick Capture (one button recording) and a non-powered mic. See the red note on the page for External Microphone Information with the Pro 3.5mm Mic Adaptor.
https://gopro.com/help/articles/block/HERO5-Black-External-Microphone-Information