08-10-2020 02:09 AM
I need help exporting footage off my max as i can only get the first 8:52 of a 30 minute video, i have tried numerous ways to get the footage such as transferring to my phone via app, plugging sd card into laptop and directly uploading from gopro to my plus account via wifi and none of these methods have allowed me to get the full video. the only thing i think it could possibly be something to do with the format I'm recording in.
08-10-2020 06:44 AM
Is your video cutting off at the 8:52 mark while ist is being captured?
Our problem is that somewhere at the 8:00 min mark the video ends and a new file is created.
So e.g. a 10:00 min video will be comprised of two files, one 8:00 min and one 2:00 min.
08-10-2020 11:29 AM
Please refer to GoPro Camera File Chaptering Information
When transferring chaptered 360 files you may initially notice that the file length is listed at 00:00.
After a few minutes, it should be updated.
When you see the file length change, you should be able to play files.
Let us know how it goes.