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Tourist
Posts: 2

Exporting full footage

I need help exporting footage off my max as i can only get the first 8:52 of a 30 minute video, i have tried numerous ways to get the footage such as transferring to my phone via app, plugging sd card into laptop and directly uploading from gopro to my plus account via wifi and none of these methods have allowed me to get the full video. the only thing i think it could possibly be something to do with the format I'm recording in.

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Hiker
Posts: 23

Re: Exporting full footage

Hi @baileypaxton 

Is your video cutting off at the 8:52 mark while ist is being captured?

Our problem is that somewhere at the 8:00 min mark the video ends and a new file is created.

So e.g. a 10:00 min video will be comprised of two files, one 8:00 min and one 2:00 min.

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GoPro
Posts: 17,424

Re: Exporting full footage

Hi @baileypaxton @jprash78

 

Please refer to GoPro Camera File Chaptering Information

When transferring chaptered 360 files you may initially notice that the file length is listed at 00:00.

After a few minutes, it should be updated.

When you see the file length change, you should be able to play files.

Let us know how it goes.

 

 

Thanks!

Ej

 

 

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Hiker
Posts: 23

Re: Exporting full footage

Hi @aragon1006 

Great, but does MAX have looping settings?

I do not recall seeing that in the camera config menus and it does not appear to be in the manual.

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GoPro
Posts: 17,424

Re: Exporting full footage

Hi @jprash78

 

MAX does not have a looping feature.

MAX - Video Settings and Resolutions

 

Thanks!

Ej