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Sightseer
Posts: 1
Accepted Solution

Exmos Senhores,

Exmos Senhores,
 
Sou detentor de uma câmara Gopro 4session e desde que mudei de telemóvel que não consigo sincronizar a câmara com a aplicação Gopro, pois é-me pedida uma senha que eu não sei qual é. Já tentei através do vosso site mudar a minha password do login mas não tive sucesso.
Assim, venho por este meio solicitar-lhes ajudar para tentar ultrapassar esta dificuldade.
 
Envio em anexo a fatura do equipamento em causa.
 
Muito obrigado.
FATURA GOPRO.jpg

Accepted Solutions
GoPro Community Manager
Posts: 7,022

Re: Exmos Senhores,

@antóniog67 - The password for your camera is going to be different than the password you use to log into your account on GoPro.com. It will be a password created by the camera itself.

 

Your best option is going to be to reset your camera's password. Instructions to do that can be found at https://pt.gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password.

 

Thanks,

Jeff

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All Replies
GoPro Community Manager
Posts: 7,022

Re: Exmos Senhores,

@antóniog67 - The password for your camera is going to be different than the password you use to log into your account on GoPro.com. It will be a password created by the camera itself.

 

Your best option is going to be to reset your camera's password. Instructions to do that can be found at https://pt.gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password.

 

Thanks,

Jeff