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Sightseer
Posts: 1
Accepted Solution

Exchange 2 faulty GoPro HERO7 Black

Just wondering where to send my 2 faulty GoPro HERO 7 black cameras to be exchanged for new working ones?


Accepted Solutions
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Nomad
Posts: 3,479

Re: Exchange 2 faulty GoPro HERO7 Black

You will need to contact GoPro customer service for them to handle your request.

https://gopro.com/help/ContactUs 

View solution in original post


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Nomad
Posts: 3,479

Re: Exchange 2 faulty GoPro HERO7 Black

You will need to contact GoPro customer service for them to handle your request.

https://gopro.com/help/ContactUs 

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Hiker
Posts: 22

Re: Exchange 2 faulty GoPro HERO7 Black

Hi, what kind of failure with tou 2 GoPro 7 Black please !?

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Explorer
Posts: 12,961

Re: Exchange 2 faulty GoPro HERO7 Black

BTW, this is a member to member support community. We are not GoPro. If you would like to leave feedback, you can do so here https://gopro.com/en/us/feedback
If you want to reach out to GoPro Support, you can do so here https://gopro.com/help/ContactUs
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Adventurer
Posts: 12,800

Re: Exchange 2 faulty GoPro HERO7 Black

We're here to help out the issue but like said    to replace call or chat with them.