Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Exchange 2 faulty GoPro HERO7 Black

Just wondering where to send my 2 faulty GoPro HERO 7 black cameras to be exchanged for new working ones?

Nomad
Posts: 2,114

Re: Exchange 2 faulty GoPro HERO7 Black

You will need to contact GoPro customer service for them to handle your request.

https://gopro.com/help/ContactUs 

Hiker
Posts: 22

Re: Exchange 2 faulty GoPro HERO7 Black

Hi, what kind of failure with tou 2 GoPro 7 Black please !?

Explorer
Posts: 12,793

Re: Exchange 2 faulty GoPro HERO7 Black

BTW, this is a member to member support community. We are not GoPro. If you would like to leave feedback, you can do so here https://gopro.com/en/us/feedback
If you want to reach out to GoPro Support, you can do so here https://gopro.com/help/ContactUs
Adventurer
Posts: 11,331

Re: Exchange 2 faulty GoPro HERO7 Black

We're here to help out the issue but like said    to replace call or chat with them.