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%3CLINGO-SUB%20id%3D%22lingo-sub-258346%22%20slang%3D%22en-US%22%3EExcellent%20customer%20service!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258346%22%20slang%3D%22en-US%22%3E%3CP%3EMy%201.5%20years%20old%20camera%20was%26nbsp%3B%3CSPAN%3Edamaged%20out%20of%20warrenty.%20I%20got%20a%20very%20good%20and%20fair%20resolution%20by%20the%20chat%20customer%20service%20represantatives%20who%20were%20very%20patiant%2C%20kind%20and%20helpfull.%20Aspacialy%20R.M%20who%20was%20dealing%20with%20my%20case%20for%20hours%20trying%20to%20get%20me%20satesfied%20from%20every%20step.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThank%20you!%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-258346%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258354%22%20slang%3D%22en-US%22%3ERe%3A%20Excellent%20customer%20service!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258354%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F79170%22%20target%3D%22_blank%22%3E%40idoa%3C%2FA%3E%2C%3CBR%20%2F%3E%3CBR%20%2F%3EThat%20is%20very%20good%20to%20hear.%3CBR%20%2F%3E%3CBR%20%2F%3EV.%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Excellent customer service!

My 1.5 years old camera was damaged out of warrenty. I got a very good and fair resolution by the chat customer service represantatives who were very patiant, kind and helpfull. Aspacialy R.M who was dealing with my case for hours trying to get me satesfied from every step.

 

Thank you!

GoPro
Posts: 159

Re: Excellent customer service!

Hi @idoa,

That is very good to hear.

V.