09-18-2019 04:00 PM
Hello @fireycrest75411. The camera is waterproof up to a depth of 10 meters or 33 feet. If you contact our Support team at https://gopro.com/help/ContactUs , they will assist you with the next steps. You may reach them by phone or chat. When you do, make sure you have access to the camera. Please also have photos showing the damage handy for easy reference.