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Sightseer
Posts: 1

Entro agua en la cámara hero 5 black

Buen día! Compre la camará el año pasado en abril, la use este fin de semana nuevamente, cerrando todas las puertas correctamente y poniendo la carcasa a presión como cualquiera lo haría. Entrando al mar y prendiendola a los pocos segundos comenzó a hacer corto en la pantalla. la saque del agua, me salí del mar y posteriormente de secarla externamente retire rapidamente la batería! ya no prende. que procede para levantar un caso.

GoPro
Posts: 8,324

Re: Entro agua en la cámara hero 5 black

Hello @jimenezb723. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to help you with the next steps. You may reach them by phone or chat.