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Sightseer
Posts: 1

Enquiry for replacement.under warranty

Background: I have purchased gopro hero 5 through online seller (qoo10 in Singapore) which I have no official receipt.

I brought the gopro for vacation and took some picture under the water. On the next day, I couldn't switch on my gopro. May I know is this still cover under warranty? Am I still able to get replacement I. This case, if yes,what is the procedure.
Adventurer
Posts: 10,953

Re: Enquiry for replacement.under warranty

 
Highlighted
Adventurer
Posts: 10,953

Re: Enquiry for replacement.under warranty

Camera new?

 

autorized Distrubitor?

 

Ebay member like you and me selling their  product they no longer want?

 

paypal  online transaction

 

ebay purchase  history

 

Creditcard statement

 

GoPro will Honer   your Product for Warranty with a proof of Purchase with a dated  reciept online to paper.  You can call Paypal and request how to obtain a  recipt from them, as well as Ebay.

 

good luck