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Tourist
Posts: 3

Email address

Hello - is there no email address for support?

I've tried today to use chat on the support page for the 3rd time and am again getting the 'all agents busy' message.

I'm travelling and finding it very difficult to get any help.

The clip on my Hero 5 housing, which I've barely used yet, broke when I was changing battery which definitely should not happen!
Adventurer
Posts: 10,266

Re: Email address

 Yes todays time is email.    its customerservice@gopro.com

 

 call chat email will just be ignored it is only for  returning case numbers.

 

What is more important your trip, or your clip?

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Tourist
Posts: 34

Re: Email address

GoPro support no longer accepts email, answers the phone, or allows you to start a chat.  Sorry.