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%3CLINGO-SUB%20id%3D%22lingo-sub-167351%22%20slang%3D%22en-US%22%3EEdited%20clip%20fromGoPro%20Quik%20is%20black%2C%20can%20hear%20audio%2C%20even%20looks%20black%20when%20pulled%20up%20in%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-167351%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20creating%20a%20clip%20in%20create..%20everything%20looks%20fine.%20I%20can%20preview%2C%20add%20music%2C%20with%20no%20issues.%20Once%20I%20save%20the%20file%20to%20my%20edits%20folder%2C%20there%20is%20no%20video%2C%20only%20audio%2C%20doesnt%20matter%20what%20viewer%20I%20use%2C%20the%20native%20Quik%20player%2C%20vlc%2C%20Divx%2C%20windows%20media%20player.%26nbsp%3B%20Thumbnail%20even%20shows%20a%20black%20screen.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-167351%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-168248%22%20slang%3D%22en-US%22%3ERe%3A%20Edited%20clip%20fromGoPro%20Quik%20is%20black%2C%20can%20hear%20audio%2C%20even%20looks%20black%20when%20pulled%20up%20in%20Quik%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-168248%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F59457%22%3E%40jg2springer%3C%2Fa%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20have%20a%20computer%20with%20multiple%20graphics%20card%2C%20please%20see%20if%20this%20will%20work%3A%3C%2FP%3E%0A%0A%3CUL%3E%0A%20%3CLI%3ERight%20click%20the%20Quik%20desktop%20icon.%3C%2FLI%3E%0A%20%3CLI%3EHover%20over%26nbsp%3BRun%20with%20graphics%20processor%26nbsp%3B(Note%3A%20this%20option%20will%20only%20be%20visible%20if%20you%20are%20using%20a%20Windows%20computer%20with%20multiple%20graphics%20cards)%3C%2FLI%3E%0A%20%3CLI%3ESelect%26nbsp%3BIntegrated%20graphics%3C%2FLI%3E%0A%3C%2FUL%3E%0A%0A%3CP%3EQuik%20for%20desktop%20should%20launch%2C%20do%20a%20test%20edit%20and%20see%20if%20this%20corrects%20the%20issue.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEJ%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Edited clip fromGoPro Quik is black, can hear audio, even looks black when pulled up in Quik

I am creating a clip in create.. everything looks fine. I can preview, add music, with no issues. Once I save the file to my edits folder, there is no video, only audio, doesnt matter what viewer I use, the native Quik player, vlc, Divx, windows media player.  Thumbnail even shows a black screen.

Untitled.png

Accepted Solutions
GoPro
Posts: 10,573

Re: Edited clip fromGoPro Quik is black, can hear audio, even looks black when pulled up in Quik

Hi @jg2springer

 

If you have a computer with multiple graphics card, please see if this will work:

  • Right click the Quik desktop icon.
  • Hover over Run with graphics processor (Note: this option will only be visible if you are using a Windows computer with multiple graphics cards)
  • Select Integrated graphics

Quik for desktop should launch, do a test edit and see if this corrects the issue.

 

Let us know how it goes.

 

Thanks!

EJ

 

View solution in original post


All Replies
GoPro
Posts: 10,573

Re: Edited clip fromGoPro Quik is black, can hear audio, even looks black when pulled up in Quik

Hi @jg2springer

 

If you have a computer with multiple graphics card, please see if this will work:

  • Right click the Quik desktop icon.
  • Hover over Run with graphics processor (Note: this option will only be visible if you are using a Windows computer with multiple graphics cards)
  • Select Integrated graphics

Quik for desktop should launch, do a test edit and see if this corrects the issue.

 

Let us know how it goes.

 

Thanks!

EJ