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Sightseer
Posts: 1
Accepted Solution

Ecran noir

Bonjour,
J'ai utilisé ma gopro hero 5 normalement.
Jai voulu la rallumer et la l'ecran arrière est tour noir je ne voit plus l'image. Lorsque je connecte la go pro a mon téléphone je vois l'image apparaitre sur mon téléphone mais pas sur l'écran de la gopro.

Accepted Solutions
GoPro
Posts: 159

Re: Ecran noir

Hi @redgorge61626,

If you are unable to reset the camera using the front LCD; you may want to manually update the software of your camera.

Even if the camera has the latest software, reinstalling the camera's software manually can resolve a lot of system issues. You can follow the instruction for manually updating your camera by going to this link and choosing "UPDATE YOUR CAMERA MANUALLY":

https://gopro.com/update/hero5

I hope this helps.

V

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All Replies
GoPro
Posts: 5,427

Re: Ecran noir

 

Hi @redgorge61626

 

 

You may try to navigate using the front screen and reset the camera. 

If that won't work try to install a new firmware manually. 

 

https://www.youtube.com/watch?v=bwU5S0xiPx8

 

 

Regards,

-Jay 

GoPro
Posts: 159

Re: Ecran noir

Hi @redgorge61626,

If you are unable to reset the camera using the front LCD; you may want to manually update the software of your camera.

Even if the camera has the latest software, reinstalling the camera's software manually can resolve a lot of system issues. You can follow the instruction for manually updating your camera by going to this link and choosing "UPDATE YOUR CAMERA MANUALLY":

https://gopro.com/update/hero5

I hope this helps.

V