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Sightseer
Posts: 1

Durata batteria gopro hero 8 Black

[ New ]
Ho appena comprato la mia prima gopro.
La Hero 8 Black
Ma ho notato che se la tengo spenta un giorno la batteria perde il 5 %
È normale?

Accepted Solutions
GoPro
Posts: 24,297

Re: Durata batteria gopro hero 8 Black

[ New ]

Hello @sweetalp85167

 

It is important to determine battery integrity to ensure that your camera works smoothly. 
You may perform a short record time test through the instructions here https://gopro.com/help/articles/solutions_troubleshooting/Short-Record-Times
Should you get a run time significantly shorter than the expected battery life, despite using a recommended SD card https://gopro.com/help/articles/block/microSD-Card-Considerations and the camera being updated to the latest firmware, let our Support team know. This way, they can help you with the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs 

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: Durata batteria gopro hero 8 Black

[ New ]

Hello @sweetalp85167

 

It is important to determine battery integrity to ensure that your camera works smoothly. 
You may perform a short record time test through the instructions here https://gopro.com/help/articles/solutions_troubleshooting/Short-Record-Times
Should you get a run time significantly shorter than the expected battery life, despite using a recommended SD card https://gopro.com/help/articles/block/microSD-Card-Considerations and the camera being updated to the latest firmware, let our Support team know. This way, they can help you with the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs 

Let us know how it goes.

 

Thanks!

Ej