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Tourist
Posts: 2
Accepted Solution

Driver for GoPro Hero5 Black

My GoPro5 has been working perfect for months. Now, today, I plug in the USB Cable and the computer dpoesn't recognize the device. I look under computer management and it says unkniown device now. It's always appeared as GoPro so I can access and move the files to m computer. I've updated all Windows software, removed the battery and micro card from the GoPro, waited a minute and placed back, I've rebooted the computer multiple times and still the GoPro is not recognized. I'm at a loss. Also, under computer management where it see the GoPro as an unknown device, I attempt to update the drive as it says it's not working and I receive the following message from Windows 10 ... please see attachment. Any help would be appreaciated as I love the GoPro and it is providing me amazing videos of Thailand, Bali, SE Asia and Borneo. Thx in advance.

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Explorer
Posts: 12,434

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Explorer
Posts: 12,434

Re: Driver for GoPro Hero5 Black

Tourist
Posts: 4

Re: Driver for GoPro Hero5 Black

Thank You for referring me to this! 

All my MTP USB Device driver errors are gone after following the instructions in the link.

 

My GoPro Hero5 Black can now sucessfully connect to my PC after deleting this bad driver:

Driver date and version :   02/22/2016 5.2.5326.4762  

Tourist
Posts: 2

Re: Driver for GoPro Hero5 Black

Thank you!