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Hiker
Posts: 16

Downloading files to my desktop. Can't change destination

[ New ]

Every time I try to download videos or pictures to my desktop computer, and change the destination folder. everything resets and it won't download. So, I am getting all my downloads in the same folder. I can't change the destination folder and the pgm crashes and I have to s

GoPro
Posts: 29,704

Re: Downloading files to my desktop. Can't change destination

[ New ]

Hi @superchargedbob

 

Are you referring to the Import Location?

It will be best to select a folder saved on the internal drive.

 

Thanks!

Ej

Hiker
Posts: 16

Re: Downloading files to my desktop. Can't change destination

[ New ]

Yes, I'm trying to import the files from my GoPro Hero 7 Black to a folder on my computer's hard drive. It will import if I never change the current path but if I change the the app crashed and I'm back with my previous screen on my computer.

GoPro
Posts: 29,704

Re: Downloading files to my desktop. Can't change destination

[ New ]

Hi @superchargedbob

 

Thanks for getting back to us.

Please note that Quik for desktop no longer in development.
You may also explore other programs that can be used for the same purpose. Moreover, the GoPro App also supports importing, viewing, and editing GoPro media on a compatible mobile device. 

 

Regards,

Ej