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Tourist
Posts: 3
Accepted Solution

Dont charge some times

Hello just yesterday buy a gopro 6 black in my first charging the battery i took some videos 15 min and 20 photos its normal ? In muy second charging after one minute the led light is getting off like dont charge. has problem the battery?


Accepted Solutions
GoPro
Posts: 5,358

Re: Dont charge some times

 

Hi @quickcreek43546,

 

Please try to reset the camera and check if that will work.

If issue persist please try to contact our customer support team via phone or chat.

 

Regards,

-Jay 

View solution in original post

Tourist
Posts: 3

Re: Dont charge some times

Thanks a lot i will try it!

View solution in original post


All Replies
GoPro
Posts: 5,358

Re: Dont charge some times

Hi @quickcreek43546,

 

May I know where do you charge it and how?

 

Have you tried using other cable or other ways of charging the camera.

 

Thanks!

-Jay 

Tourist
Posts: 3

Re: Dont charge some times

I charge it on pc usb and in wall charger 5v. I tried my phone cable first samsung usb type c. Also the same
After 1min the led getting off.
GoPro
Posts: 5,358

Re: Dont charge some times

 

Hi @quickcreek43546,

 

Please try to reset the camera and check if that will work.

If issue persist please try to contact our customer support team via phone or chat.

 

Regards,

-Jay 

Tourist
Posts: 3

Re: Dont charge some times

Thanks a lot i will try it!