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Tourist
Posts: 2
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Does the Hero 2018 support video looping? The website said it does

Website says Hero 2018 supports looping. Here’s the link. https://gopro.com/help/articles/question_answer/How-Does-Looping-Work

This is a fairly essential feature as I’ve bought for my cycle commute as a safety camera. However on opening I can’t see any reference in th3 settings or in the manual. I’m confused now. The Session does seem to have it. Does this new camera actually have this feature?

 


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Explorer
Posts: 13,002

Re: Does the Hero 2018 support video looping? The website said it does

I don't see it in the manual but it is listed as a mode on the compare camera chart. I don't have one to play with the settings so I can't tell you how to access it if it's there. You can probably get an answer faster if you contact the GoPro Support Team https://gopro.com/help/ContactUs

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Explorer
Posts: 13,002

Re: Does the Hero 2018 support video looping? The website said it does

I don't see it in the manual but it is listed as a mode on the compare camera chart. I don't have one to play with the settings so I can't tell you how to access it if it's there. You can probably get an answer faster if you contact the GoPro Support Team https://gopro.com/help/ContactUs
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Tourist
Posts: 2

Re: Does the Hero 2018 support video looping? The website said it does

I've just confirmed with customer support that looping is not an available feature for the Hero 2018.

 

I'm also in same situation, looping is an essential feature for me. Had I known it was not available I would not have purchased the 2018.

 

Also note that the camera compare https://gopro.com/compare Modes currently lists Looping as an available feature on the 2018.

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Tourist
Posts: 2

Re: Does the Hero 2018 support video looping? The website said it does

An update. Contacted GoPro support who’ve confirmed the website info is incorrect and this model doesn’t offer looping. Now I am forced to ask the store I bought it from for a refund despite having opened the box, charged the battery and switched on. No guarantee they will accept. Let’s hooe so:-(
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Tourist
Posts: 4

Re: Does the Hero 2018 support video looping? The website said it does

It is so SAD that this is the first GoPro EVER to not have LOOPING... not good. Hopefully GoPro will do a software update and put Looping back in. Come on GoPro, please hook this up!

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Tourist
Posts: 47

Re: Does the Hero 2018 support video looping? The website said it does

Well it's a very limited camera! I'm not sure why you all are complaining. You pay for what you get. But it's kinda interesting that the price difference between the Hero 5 Black and the Hero 2018 is only $50. Maybe some of you should get the stupidly limited Hero 2018 replaced.